Information

GDPR & CSDP Publication Scheme

Welcome to the Catherine Street Dental Practice Publication Scheme. This is a guide to the practice as required by the Freedom of Information Act 2000 and should be read in conjunction with out Practice Information Leaflet (pil). The individuals who consist in the practice are listed in our pil.

This publication scheme is a complete guide to the information routinely made available to the public by Catherine Street Dental Practice. It is a description of the information about our dental practitioners and practice that we make publicly available. Some information is not made publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness. Some items are accessible on our web site at www.catherinedental.co.uk.

how is the information made available?

The information within each class is available by contacting the practice. At present all information is available free-of-charge except as noted in cost of information below.

Feedback:

If you have any comments about the operation of the publication scheme & how we have dealt with your request for information from the scheme, or any other aspect of the practice please write to the Practice Manager at the practice.

Classes of information:

All information at the Catherine Street Dental Practice is held, retained, and destroyed in accordance with appropriate guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and personal information under the General Data Protection Regulations. This applies to all classes within the publication scheme. The information on this scheme is grouped into the following broad categories:
1. Who we are
Details of the practice, organisational structures, key personnel are given in our pil.
2. Regular publications and information for the public
Guidance and information leaflets. A list of current information leaflets is available from the practice. Many leaflets are on our website.
3. Complaints
Policies, procedures and contacts for complaints are given in our leaflet “How to Complain” available from the practice and the website.
4. Our policies and procedures
General policies and procedures in use within the practice. These include, but are not restricted to, data protection, prescribing and prescription, & health and safety. Our policies are available by application to the practice.
5. This Publication Scheme
This publication scheme will be updated from time-to-time and this leaflet will be altered accordingly. The current version is 04/06. The practice will be able to tell you if there is a newer versio

General Data Protection Regulations

Catherine Street Dental Practice collect your personal data as a necessary part of the service we provide. These data include:

• Name, address, date of birth, telephone number, email address etc.

• Clinical data related to your past, current, and future dental treatment

• Details of your past medical history

• Details of financial transactions between CSDP and yourself as well as any third parties involved

• Copies of communication from and to you as well as third parties (such as hospitals and other practices)

• Marketing communications are generated within the practice but may be printed and mailed via third parties. Information is not directly shared with third-parties

Right to Access
You have the right to obtain copies of your data that we hold and process. You may request a copy in verbally or in writing (we may ask you to verify your identity). The information will be normally be provided free-of-charge (although a charge may be made if your request is manifestly unfounded, or excessive, and for repeated requests for the same information). The data will be provided within one calendar month.

Rectification of inaccurate information & data quality
You have the right to have inaccurate information corrected. In fact it is in our mutual interests that all information as as accurate and up-to-date as possible. You can make a request for rectification verbally or in writing. We will often carry out any adjustments immediately but will make all adjustments within one calendar month. We may need to verify your identity before we make any alterations.

Right to data portability
You may request that your personal data is transferred to another business, such as a different dental practice. We may need to verify you identity before we do so. We can supply the data directly to you although it is usually simplest if we transfer the information directly to the third party. We will transfer the data within one calendar month. This service is free of charge.

Right to object
You have the right to object to your data being used for direct marketing by the practice. If you so request you records will be altered immediately.

Active patients of the practice were contacted by SMS, email, or letter in May 2018 requesting them to “opt in” to practice marketing, newsletters etc..

You may object to us processing your data on “grounds relating to his or her particular situation” and we would stop sending reminders, appointments etc. however we would still continue to process data for “the exercise or defence of legal claims” .

Useful resources

Web sites:
ico.org.uk
This is the Information Commissioner’s web site.

copyright

Material available through this publication scheme is subject to the dental practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner that will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For hmso guidance notes see www.hmso.gov.uk/guides.htm.